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Terms and Conditions



General Terms and Conditions for Consumers

1. Scope of application
All deliveries, services and offers by PomadeShop Soldan Marketing GmbH (hereinafter PomadeShop) to consumers in the context of the online shop www.pomadeshop.de take place exclusively on the basis of these general terms and conditions. These are part of all contracts that PomadeShop concludes with the customer about the goods offered in the online shop.

2. Services
You can order hair care products for private use in our online shop.

3. Conclusion of contract and ordering process
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue.

After entering your personal data and by clicking the order button in the final step of the ordering process, you place a binding purchase order for the selected goods. For this purpose, a confirmation window with the details of your order will be displayed before the order process is completed. In this window you can check and correct your entries again.

Immediately after submitting your order you will receive an email confirmation and receipt of your order (order confirmation). However, this does not represent an acceptance of your purchase order, but merely serves your information that the order has been received by us. The sales contract is only concluded when PomadeShop confirms the shipping of the goods by another e-mail (shipping confirmation). Your contractual partner is PomadeShop, Soldan Marketing GmbH. We are entitled to accept your offer within two working days.

Deviating from the preceding paragraph the contract already becomes effective earlier in the following cases:

If you have chosen prepayment as method of payment, the contract will be concluded with your receipt of the e-mail order confirmation.

If you have chosen PayPal as method of payment, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.

If you have chosen Sofortüberweisung (instant transfer) as method of payment, the contract will be concluded at the time of your confirmation of the payment instruction to your bank.

You can view your order data at any time after placing your order via "My account".

As a consumer (any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity, §13 BGB) you have a statutory right of revocation.

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (PomadeShop.de, Soldan Marketing GmbH, Siemensstrasse 20, 85521 Ottobrunn, Tel.: +49-89-693 745 04, Fax: +49-89-693 745 14, Email: info@PomadeShop.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

<<<<<<< >>>>>>>

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)
- To: 
PomadeShop.de, Soldan Marketing GmbH

Siemensstrasse 20

85521 Ottobrunn

Fax: +49-89-693 745 14 

Email: info@PomadeShop.de

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date
(*) Delete as appropriate.

<<<<<<< >>>>>>>

5. Delivery
Unless otherwise agreed, delivery will be made to the delivery address provided by you.

6. Prices and shipping costs
The prices stated at the time of the order shall apply. These prices are quoted in Euro and include the applicable statutory value-added tax (VAT).
Where applicable, all indicated prices include shipping costs, which are specified in our shipping costs overview.

7. Payment
You can choose between the following payment methods:

You can pay in advance: To do this you have to transfer the amount of your order to the specified bank account.

To pay via PayPal, you will be redirected to the PayPal website. After logging in, you have to confirm your payment instruction to PayPal.

Sofortüberweiung.de is an online payment system that provides you with an automated, direct bank transfer and the payment to PomadeShop will immediately be confirmed. Prerequisite is that you have activated an online banking account with your bank.

8. Reservation of self-supply
Should an ordered article not be available because we are not supplied by our supplier without our fault despite his contractual obligation, we are entitled to withdraw from the contract. In this case, we will inform you immediately that the ordered goods are no longer available and any payments already executed will be refunded immediately.

9. Retention of title
The commodity remains property of PomadeShop up to the complete payment of the purchase price.

10. Warranty rights
Legal warranty rights shall apply.

11. Liability
Legal liability provisions shall apply.

12. Storage of the contract text, data protection
Your order and the order data entered by you are stored by PomadeShop. You can review your order data after placing an order at any time under "My account".

All data collected by us will be used and processed exclusively within the framework of the applicable data protection laws in accordance with our data protection provisions.

13. Contract language, applicable law
The contract language is German. The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods, unless mandatory international consumer protection law precludes this.

14 Alternative dispute resolution pursuant to Art. 14 (1) of the ODR Regulation and § 36 of the CDB Act
The European Commission provides a platform for online dispute resolution (OS), which you can reach under http://ec.europa.eu/consumers/odr/. We are not obliged to participate in a dispute resolution procedure before a consumer arbitration body. We do not participate in dispute resolution proceedings.

15 Severability clause
Should any of these provisions be or become invalid, this shall not affect the validity of the remaining provisions.

Status: 27.3.2017

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